North Texas Digital Imaging is committed to protecting the privacy and security of our patients’ information, both personal and health, in accordance with applicable federal and state laws, including HIPAA. We collect personal information such as your name, date of birth, contact information, insurance details, and government-issued identification, as well as protected health information including medical history, imaging orders, diagnostic results, and related treatment information. We may also collect limited website usage data such as IP address and browser type to improve user experience.
We use this information to provide diagnostic imaging services, schedule and confirm appointments, communicate preparation instructions, process billing and insurance claims, transmit reports to referring providers, improve operations, and comply with legal requirements. We may share information with healthcare providers involved in your care, insurance companies, billing partners, and authorized service providers who support our operations under appropriate confidentiality agreements. We may also disclose information when required by law. We do not sell your personal or health information.
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. You have the right to request access to your medical records, request corrections, request confidential communications, and file a complaint if you believe your privacy rights have been violated.
By providing your mobile phone number, you consent to receive SMS messages related to appointment reminders, confirmations, preparation instructions, billing notifications, and follow-up communications. Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan. You may opt out at any time by replying STOP or request assistance by replying HELP. SMS messaging is not a secure method for transmitting highly sensitive medical information, and we limit the content of messages accordingly. Do not use SMS for urgent medical concerns; in case of emergency, call 911 or seek immediate medical attention.
We reserve the right to update this policy at any time, with changes posted along with a revised effective date. For questions regarding this Privacy Policy or our communication practices, please contact North Texas Digital Imaging at (972) 681-4000 or info@ntxdi.com.